E-commerce web development

Ecommerce website development trends 2020

Ecommerce, ever since it started, proved repeatedly that this is future of doing business. Even after skeptical and precarious response from many enterprises the E-commerce solutions gained trust and popularity as viable, economical, and efficient way of reaching buyer and increasing sales. Right from its onset and till today there have been regular changes in ecommerce website development and even in future these changes will keep coming thick and fast. Market is never static the forces that affect market keep it ever-changing bringing forth new patterns in behavior and trends. The advent of ecommerce is now unanimously heralded as major turning point that changed the game entirely.
Since market keeps on changing even if it is online market, the ecommerce website development services need to stay a step ahead to cater emerging trends. The emerging changes in buyer’s behavior, taste and choices eventually demands development of new features and sharper ecommerce website development services to match the expectations of businesses and customers. Let us have a look what new 2020 may bring in ecommerce websites and what their implications would be.

Augmented reality

This should create biggest wave of change in ecommerce websites in 2020. Right now AR is important feature of B2C websites of enterprises and companies dealing in certain types of products – the products that can sell easily and better if website can create a real-like visualization in buyer’s mind. But AR can be most efficient tool for increasing sales and convincing buyer online for companies dealing in different types of products as well.

Companies have already sensed the capability of AR and its significance in turning visitor into customer. Companies in large numbers are gearing up with readiness to invest extra which shall see more number of websites using AR in 2020.

Artificial Intelligence

More use of AI for personalization strategy and identifying market patterns is another trend which will be in forefront in 2020. Companies are investing on having a well-laid AI strategy for customer segmentation and offering products and services based on customer segment. It is giving more personal feel to buyers and also generating stronger trust over online selling. AI can play a vital role in other areas as well like stronger customer relation and brand identity which were solely dependent on email, text messages and targeted social media campaigns.

Voice commands

Ecommerce solutions taking instructions through speaker will become more prevalent or rather expected to become essential in 2020. The Voice control feature itself is also expected to become more efficient capable of handling long narrations accurately. This feature is expected to become more common because people are becoming more habitual of using phones every day. The smaller screen and using phone on the go can be bothering if they need to type. Hence voice commands are handy if they can search items even approximately correctly. Using any B2C website with voice command feature is far more convenient and it will bring more enhanced versions of the feature in 2020.

Options for social payment gateways

Today social media platforms are coming up with their payment gateways as well. Initially it was just Paypal that was providing an option to make online payments but now google and facebook are also providing their payment gateways along with whatsapp, Applepay etc. These online payment gateways with better offers and extra offers over transactions will encourage B2C websites to incorporate their APIs of payment gateway to attract more customers. Social media gateways also make website more popular as market reach of social media handles also adds-up and increase their popularity.


Although not every enterprise may start this quickly but this is certainly a trend if not for 2020 exactly, than for future. Amazon is offering shipping of products through drone. Drones through google maps can identify shortest routes and ecommerce companies offering any such or similar shipping options can become first choice of buyers who value time of delivery over other factors. However as mentioned this may not see any substantial growth but is certainly a trend for future.


Full stack web development is currently buzzword for IT companies and professionals. Use of enhanced technologies, software and tools in designing is emerging strongly and is expected to grow faster in 2020. Use of attractive fonts, illustrations and images, and colors will become trend in 2020. Better designing tools may improve screen space management and developers can leverage efficient designing for providing more options. Presentation of products will become better substantially which will boost-up use of online B2C website even more. Responsive designs capable of handling foldable screens will be trendy in website designing.


Ever since its advent this technology is no less than storm and its sure to trend more in 2020. Blockchain provides free flow of information that has proved bliss for supply chain management. With every participant having access to real time information of every point this technology will share more responsibilities in ecommerce. Any best web development company would extend its efforts to provide blockchain in its service range for websites dealing with variety of products. Full stack development with blockchain and AI in place is formidable combination for users and most attractive USP for IT companies.

Online support

Better options like chatbot etc. would surge for providing better online help and support to users. In case of ecommerce websites this trend will be on a steep rise to accommodate users from all walks of life with ease. Online support in local languages is also given a thought. Our company is working untiringly to bring out online support system beyond chatbot. The major aspect that may change in near future or in 2020 is making online support system more effective than just hi-tech. Companies may not get fancied by a real techhie solution straightaway, but would stress more for a solution that is effective, even if it is with use of traditional tools.

Along with development there can be immense change in designing as well. Web-apps already in trend since 2015 may see more upward movement in terms of technology and also numbers. These are browser based hence no downloading and provide functionality and speed of an app. With more ecommerce sites security features will also trend in 2020 providing secured transactions and safety of information.

Mobile App Development

How Would Foldable Phones Impact the App Development Process

Few of the top Smarphone companies are heavily investing to offer consumers Foldable smartphone devices for better user experience. These phones are already in the market and soon will be available at almost every store. These are believed to be sure hit, if you believe the signals users are sending after using these phones. Before these foldable smartphones are in hand of every user App developers need to adapt quickly to provide applications that can support new changed screen and other functionalities. App migration is another area where developers would need to focus their minds on if they are not in a position to build a new application altogether.

However, new development may not face as stiff challenges as migration may, but still there are few challenges that even developers developing entirely new app may need to overcome. These challenges can become stiffer for any mobile app development company because smartphone providers are offering devices with different folding options. Take for example Huawei and Samsung. These giants have come up with foldable phones which are already in the market but for an app developer these are two different conditions for screen to adjust because of different folding options.

Advantages of foldables

For android developers or custom mobile app development one of the challenges in foldable phones would be to make app switch from single screen to expanded screen seamlessly. The transition from single screen to fully expanded screen and vice versa need to be seamless without even a flick. This means app should be able to adapt according to screen size and should possess intelligence of sensing change in different screen modes.

What makes it bit more complicated is different types of foldable options or screen supported by smarphone makers. Samsung is offering a device which has two screens, cover and main, whereas Huawei smartphones are coming with a single screen that can be unfolded to get a tablet-sized display. To overcome this problem all Android SDK provides is measurement of screen size and adjust display accordingly.


Developers need to put in some extra effort in order to manage multiple apps at the same time in foldable screen device. The feature of running multiple apps at the same time is already there in Android but it was not introduced for smartphones, this is for large screens like LEDs. Right now android can manage multiple apps at the same time but keeps only one app active and remaining on dormant mode. With foldable phones, users would like to run multiple apps at the same time. With Android 10 SDK managing multiple apps is not a problem and can be managed.

The real problem arises and will need some development effort if these apps access any hardware resource like camera simultaneously. Managing apps that access hardware resources and running at the same time calls for some changes in development methodology for flawless user experience.

Resolution factor

To handle fold screen there is a need for different user interface. But even after having a different user interface different resolution of screen that smartphone manufacturers are offering may pose some difficulty. Samsung and Huawei have hit the market with phones that have different resolution for single and unfolded screens. The aspect ratio can vary from 21:8 to 1:1. Android 10 SDK offers support for range of screen ratio.

QA of Apps for foldable phones

It is not just developers that are going to face some challenge because of foldable devices. Even quality analysts would need to gear up to test functionality of apps across different devices offering different screen sizes, resolution and folding options. Although there are emulators that can help a tester to check how app functions over different hardware specifications but to be sure of quality for real testing app should be run on as much variety of devices as possible.

With arrival of foldable there is going to be no change in business logic of apps which actually saves lot of repeated work for every android development company. But any custom mobile app development company would need to do plenty of changes in user interface. The advent of foldable phones is going to increase time and cost for every mobile app development company and eventually for end users. How much change in cost and time can be absorbed by companies and providers will be seen in future and may even decide how well foldable smartphones venture in the market.

It is not just cost of development but quality checking is also going to incur more cost while developing apps for foldables. With companies just beginning to launch their new devices in recent future rush of new mdoles with different options are going to flood the market. Changing models and screen resolutions are going to pose more challenge for developers and eventually for testers. All these are going to make apps costlier.

In the end the impact of foldable phones is going to increase competition amongst manufacturers and will test app development companies for managing development cost-effectively. However custom mobile app development is not going to pose any stiff challenge which may bring any substantial change in process of designing and coding the apps. Experts even view that how well app development is going to respond to foldable phones may prove to be deciding factor for future of foldable phones.


Top 6 Predictions for Salesforce for the year 2020

Salesforce is indisputable leader in the world of CRMs. It has recorded an increase of 4 Billion in revenue in last assessment year compared to 2018’s revenue. In last year itself Salesforce has made some serious acquisitions in order to overcome few drawbacks that are arguably dents in flawless image of the product. These acquisitions and company’s policies designed to extend its reach to areas where people are still intrigued for its efficacy are bound to bring some notable changes in 2020. We try to make a calculated guess as what these changes can be and what users can expect from Salesforce in coming year.

There has been lot of buzz about implicit costs and costliness of the CRM. Even mediocre companies find themselves short of budget when comes to Salesforce. Lot of smaller CRM have flourished because of heavy cost of Salesforce as economical alternate for companies with budget constraints. Even Salesforce representatives and associates providing Salesforce consulting services have admitted officially or unofficially from time to time about high costs that turn chunk of users away from CRM.

So, one of the predictions for Salesforce in 2020 is that there will be massive surge in use of technology to make this CRM even more vibrant and feature-rich. This belief is not without solid reasons. Salesforce has made acquisitions in recent months, and these seem very well planned and made with a strategy. Some of the major additions in the company’s kitty are Bonobo AI, Griddable and Mapanything.

These three mergers along with tableau and Clicksoftware will bring more analytical tools in service offerings along with location based software integration, AI based communication and data visualization facilities. Salesforce appears to be lining up for offering more facilities with a plan to an extent relieve the cost by weighing it against wide range of features.

Second one – that seems as inevitable in Salesforce in 2020, is unified customer profile. If this comes out true in coming year there will be a hike in business for companies in Salesforce migration services. Organizations have been using data in Customer360 for designing their marketing strategy and finding sales opportunities. Salesforce has made huge investments in Mulesoft and Customer360 which strongly indicate that company is going to offer unified customer profile in next year discharge for users to gather and govern the data in more professional manner. This will give organizations an opportunity to have universal profile and get valuable data to utilize CRM more efficiently.

Extending Einstein Analytics to many other cloud service offerings of Salesforce is another what can be expected in 2020. The trend of extending Einstein analytics to various other cloud services is presumed to continue and in fact to be carried out more aggressively by the company in coming year as well. The AI based features that analytics has brought in CRM have been appreciated. Companies in Salesforce consulting services and Salesforce implementation services have reported new business largely because of AI-based features available for different verticals in CRM. Now, when company has already seen the success, it is obvious for them to go ahead with current plan in coming year too.

One more guess about Salesforce in 2020 is actually pleasing for Salesforce migration companies. It appears very clearly that Salesforce is genuinely trying to bring their lightening platform to forefront. Although this may sound like a wild guess right now, but people are speculating that company may wipe-off slowly its Classic platform in coming few years.

But as far as 2020 is concerned it is not hugely speculative to believe that lightening platform will get most or almost all the new editions. This brings new business for companies in Salesforce migration services and also opens new doors for Salesforce consulting companies. Lightening platform of CRM is all set to unleash more productive new features in coming year.

Salesforce may take a very firm step in the direction of offering latest AR and VR based features. Company has indicated many times in 2019 that these facilities including AI-based VAs possess potential to change the way how CRM operate altogether.

These features can bring massive change in facilities and potential of any CRM and make it extremely powerful tool to run businesses. Introduction of industry specific vertical is already on the floor and is much more real than to be called as prediction for 2020. Introduction of separate vertical for retail and manufacturing shows clear trend of more industry-specific verticals in coming year.

Mobility is an area where Salesforce would be taking few serious steps to enhance their features and services in coming year. The mobile-based features of CRM as fascinating as Salesforce need quick revamping and refurbishing to stay ahead of any competition. With buzz of 5G already breaking the sound barrier coming year should see few quality steps in this direction from the company.

The mobile SDK of CRM is already present and extending mobile-based services to users, but to cope-up with ever-changing mobility environment Salesforce will bring more speed, security and reliability and few astonishing features to boost-up sales capabilities of organizations.

The above-mentioned predictions are based on developments that we have seen in current year. These are speculations based on how company has aligned itself and is gearing up to move in certain direction. Although, these predictions also possess the backing of user reviews which gives them a big touch of reality as well. The major industries that have been using Salesforce primarily for their marketing and customer management strategy and activities are on the rising curve.

Development and diversification in work of these industries would urge Salesforce to adept and fulfil requirements before these become drawbacks or turn-offs. Watching closely how these industries are going to move in near future also give strong indications what Salesforce would add in its kitty in near future.

Apart from traditional users Salesforce would definitely relish for adding new industries in its favoured user list. Every new or old industry now relying on latest technology for cost-effective, error-free and fast and efficient services new changes and relevant features are essentially needed. Salesforce seems to be on right track and making its moves with timeliness and accuracy.