To Be Able To Produce Predictable, Repeatable & Quality Delivery for Customers in Stipulated Time, At No Extra Cost. This is part of our delivery ecosystem.
Major focus is to “Customize Customer Service Experience” which is identified out of “Client Discovery” sessions to understand particular preferences and pain points to exceed customer expectations.
For Exato successful customer engagement is to be a partner of choice, sharing common work ethos, values and principles with capability to take risk and intent to invest in engagement with coherency in delivering IT solutions with similar speed, velocity and scale.
Client is fourth pillar of project governance model that we put in place right after contract. Strategic, tactical and operational teams are other three that uphold the model. This model works with seamless collaboration and communication to set a perfect project plan and identify and assess obstacles, deterrents and possible issues work-out their solutions.
We do not analyze your project as stand-alone project. We study and discuss, deep and hard, to gather strategic elements of your services. We see the big picture which includes your competition, future demands and how important other factors like scalability, skill-additions may be in the case. We do not work as task rabbit. We work as peers and offer our technical expertise and strategic experience to let you achieve your goals.
If we just complete the project on time, work is half-done. For each client we want to add extra, by our experience of various companies across industries, which are our sign and seal.
New technologies keep hitting the market these are sometimes game-changers, what worth more is not what you invest today, but how and where you invest to reap in future as well. We always focus on outcomes as well so that client gets maximum ROI.
Trust, transparency and training are what we ensure first before starting the project. We keep wastage of money, time and effort to minimum, by bringing-in collaboration, alignment objectives and responsibilities, to make every minute and penny count.
We understand that our people impact the success of our business, and we hire people who are smart, dedicated for NanoSoft.
We strive to provide superior customer service and ensure that every client is completely satisfied with our work.
Our engineers are trustworthy, dedicated and experienced and will go the extra mile to solve your IT issues.
We are committed to deliver outstanding, cutting edge IT solutions that add real value that goes beyond what is expected.